Showing posts with label clients. Show all posts
Showing posts with label clients. Show all posts

Friday, March 12, 2010

Memorable Experiences Drive Our Decisions

Memorable refers to the depth of understanding that comes by allowing experiences to speak to one another: familiar and exotic, new and old, or side by side.

I find my expectations around the taste and quality of wine vary depending on my surroundings or the location. Location can mean any number of places: countries, regions, large or small wineries, family-owned wineries, in a restaurant or at home. Some of my favorite and most memorable experiences are those visits to small family-owned wineries in the middle of nowhere.

While driving through Franconia, Germany, and we saw a small sign near a driveway that read “Wein.” We made a right turn and parked in front of a simple house with a typical wooden swing set near the house and a heavy wooden door with a doorbell, which we pushed. An old woman (OMA or Grandma) opened the door. Her face and hands were weathered from years in the fields. Her hands looked strong, a finger was missing and there was plenty of earth under her nails. She spoke German with a regional accent so strong we could hardly understand her. However we all spoke “WINEeese” without strain.

When we asked if we could taste her wine her face lit up! She was cute as she wobbled back inside gesturing for us to follow her. She opened a little refrigerator and pulled out bottle after bottle of wine, all sorts of wine. If I remember correctly the bottles were already open and few had labels. She poured wine for each of us including herself.

Our expectation for the wine’s taste and quality was low. We were CORRECT; it was mostly undrinkable and nothing we would buy in a store. BUT we were having a fabulous time just soaking up the old woman’s joy of sharing wine with strangers. We stayed for at least an hour. She doted over our daughter pouring her glasses of varying grape juices: red, purple, white. Hayden eventually went to play on the swing and we bought wine.

I can’t say whether or not we ever drank the bottles we bought. It doesn’t matter – it was a memorable experience. It drove our decision to buy undrinkable wine.

 
Memorable refers to the depth of understanding that comes by allowing experiences to speak to one another:  familiar and exotic, new and old, or side by side.  Can you create an experience so wonderfully memorable that you could drive another to buy even the undrinkable?

Wednesday, March 10, 2010

Dictate Your Own Schedule, Business & Life

You dictate your schedule, your business and life. This is the powerful mindset you need to successfully be a leader. I caution anyone that sees it the other way around. If you WANT to give your control and passion to someone or something else this is not the blog for you.

Yesterday the sun was shining and was the warmest day of 2010. I had planned to be in the office all day. Tuesday coaching sessions start at 6am and wrap up by around 11. I develop new business the rest of the day. That can mean a networking luncheon, follow-up calls, writing this blog or my ezine. Sometimes I schedule my own personal development.

Given the beauty of the day and the call of the convertible I made some adjustments to my plan. Why couldn’t I write, network and research in the wine country? I checked in with my boss (that would be me) and declared it an excellent idea!

I ventured to Bucks County Wine Trail, PA. This was a work day and I planned to do it my way. The beauty of a vineyard is my place of inspiration. As I sat in the sun and sipped wine I focused on all the same tasks I would have in the office.

The people I met either worked at the winery or were business owners in search of a release. It gave me a chance to connect within my niche. Everyone we meet can use your expertise or services someday. Who knows maybe you need there’s, right?

Don’t be afraid to change up your business day. Resentment, longing and frustration are clear indicators you need attitude adjustment. Talk to your boss (that’s you) and get a new perspective on how to get a handle on your schedule, business and life.

WINE ENTHUSIAST RECOMMENDATION:

If you ever get to Bucks County, PA, be sure to visit Crossing Vinyards & Winery. The property is majestic, they have award winning wines, and Mary is absolutely delightful.

If all this sounds unachievable consider giving me a call for Life Coaching.

If you would like to inspire others with your own success stories use this blog to COMMENT!

Thursday, August 13, 2009

Lost Keys ?

Did you know that 1500 sets of keys are turned into the Las Vegas International lost and found department annually? That's just one airport in one city in all the world (albeit many things stay in Vegas). There is a cool website, www.return2owners.com that helps you tag them and get them back.

What do keys have to do with leadership? Surly you know the term Keys to Leadership. It's all related.

I wonder how many clients or contacts you lose a year because you don't have anything to link them back to you. The care and keeping of your existing clients and contacts is more valuable than and takes less energy generating new ones. Never under estimate the value of tried and true birthday cards, newsletters, gimmicky give-a-ways and quarterly phone calls.

Never leave out family. Make sure they see you as the leader you are in your life. Keep them close and tuned in to your leadership activities. Last year I received a referral from my Uncle Paul. I haven't seen him in years but the birthday card I send (thanks mom for burning that one in my brain) and keeping him on my email list kept us connected.

Until someone develops www.return2(yournamehere).com , make sure you take the time to stay linked. You'll better serve your existing clients, keep channels open for prospects and generate leads.

I'm off to Vegas to search through 1500 sets of keys; this may take some time.